RTM

Remote Therapeutic Monitoring (RTM)

The Ivy Operation Services

Remote Therapeutic Monitoring

Remote Therapeutic Monitoring (RTM) is a healthcare service that involves the remote monitoring of patients’ therapy adherence, response to treatment, and symptoms using digital health technologies. RTM focuses on musculoskeletal, respiratory, and other therapy-related conditions. It allows healthcare providers to track patients’ progress outside of traditional clinical settings by collecting subjective data such as pain levels, therapy compliance, and functional status.


Common examples include monitoring:

  • Pain levels
  • Mobility and gait
  • Respiratory function
  • Musculoskeletal therapy progress



RTM typically involves the use of apps or connected devices, and healthcare providers can bill for the time spent monitoring and managing the patient's treatment plan. It is widely used in physical therapy, occupational therapy, podiatry, and rehabilitation services.

Summary

How The Ivy Operation Services Provide Top-Tier National Client Services

1. Expertise in Regulatory Compliance & Reimbursement

The Ivy Operation Services is well-versed in the latest CMS regulations and billing guidelines, particularly regarding Remote Therapeutic Monitoring (RTM), Remote Patient Monitoring (RPM), and other care management services. Key capabilities include:

  • Navigating general supervision rules for therapy assistants, enabling broader service deployment without requiring direct supervision.
  • Ensuring compliance with billing restrictions during surgical global periods.
  • Preventing overlap of RTM and RPM billing, in line with CMS’s “one practitioner, one episode” rule.
  • Leveraging billing opportunities for Rural Health Clinics (RHCs) and Federally Qualified Health Centers (FQHCs) under HCPCS code G0511.

2. Scalable & Flexible Remote Monitoring Programs

Ivy Operation Services delivers fully compliant RTM and RPM solutions that scale nationwide, with a focus on:



  • Flexible staffing models (nurses, therapy assistants, remote clinicians) under general supervision regulations.
  • Meeting CMS requirements for data collection and treatment management:
  • Adhering to the 16-day data requirement for supply codes.
  • Billing for treatment management codes without stringent data thresholds.
  • Designing programs that serve both established and new patients, expanding market reach.

3. Comprehensive Care Management Integration

Ivy Operation Services seamlessly integrates RTM and RPM with other care management services, including:

  • Chronic Care Management (CCM)
  • Transitional Care Management (TCM)
  • Behavioral Health Integration (BHI)
  • Principal Care Management (PCM)
  • Community Health Programs (CPM)

This multi-service model allows providers to maximize patient outcomes and reimbursement while avoiding billing conflicts.

4. Advanced Patient & Caregiver Engagement Tools

The organization provides tailored education, onboarding, and digital engagement tools such as:

  • App-based remote monitoring with easy onboarding.
  • Workflow-driven patient education programs to improve treatment adherence.
  • Caregiver training programs to strengthen at-home patient support, aligned with newly reimbursable CMS codes.

Caregiver training programs to strengthen at-home patient support, aligned with newly reimbursable CMS codes.

5. Operational Excellence & National Reach

Key operational strategies include:

  • Dedicated clinical teams for local and regional partnerships.
  • Tech-enabled document sharing, EMR integration, and process automation.
  • Rapid onboarding and soft-launch pilots for new clients.
  • Workflow customization for different practice specialties (podiatry, internal medicine, behavioral health, etc.).

Conclusion

By combining deep regulatory expertise, technology-driven workflows, patient-centric programs, and scalable national operations, The Ivy Operation Services is uniquely positioned to deliver high-quality, compliant, and efficient care management solutions for clients across the country.